Shipping - Domestic
I really care about the quality of my RoGaWear as well as the packing and shipping. I will package and ship your items within 1 to 3 days once payment has been processed you’ll receive a tracking number once shipped.
Please inspect your new activewear carefully to make sure that damage did not occur during transit. Please contact me within 24 hours so I can resolve the issue quickly. You must hold on to all original packaging in order for a claim to be processed. If the original packaging is not available, I am not able to help in the claim process and it is your full responsibility.
Shipping - International
Your RoGaWear will be sent First Class USPS International shipping in a tear-proof polyethylene mailer (which will include insurance overseas).
Refunds and Exchanges
If for any reason you are unhappy with your RoGaWear, you have 14 days to return it to me in all the original packaging that it came in. You can return it via USPS with insurance to make sure it is delivered back in reselling condition. Once received and inspected for damages, you will then be credited costs back to your account less the shipping amount (this only pertains to international shipments).
Please contact me before sending your RoGaWear product back. I want to help you every step of the way.
Thank you,
Ronit Galazan-Wiener